New Casin Privacy Policy – Your Information Is Completely Safe

New Casin Believes that personal privacy is a fundamental right. In this privacy policy, we openly explain how your information is collected, what it is used for, and how it is kept secure.

By using our site or creating an account, you agree to this Privacy Policyyou are agreeing to. This policy New CasinApplies to all services, mobile apps, and websites of.

We've written this policy in plain language so our Bangladeshi members can easily understand it. We want you to genuinely know what happens to your data — no legal jargon, no confusion.

New Casin Two types of information are collected – what you provide directly and what is gathered automatically while you use the site.

• Registration Details: Name, mobile number, email address, date of birth.
• Identity Verification (KYC): Copy of national ID card, passport, or driving licence.
• Payment Information: Mobile Pay/Nagad number or bank account details (card numbers are not stored).
• Contact: Messages and complaints sent to support.

• Device Information: IP address, browser type, operating system.
• Usage Data: Which pages you visited and for how long, and which games you played.
• Transaction Logs: History of deposits, withdrawals, and bets.
• Cookie Data: Session and preference data.

Your data is used only for specific, defined purposes. New Casin Never misuses your data.

• Account Management: To handle registration, login, and account security.
• Transaction Processing: To process deposits and withdrawals.
• Customer Support: Resolving your questions and issues.
• Fraud Prevention: Detecting unusual activity and protecting your account.
• Service Improvement: Customising your experience based on your preferences.
• Promotions & Bonuses: Sending you relevant offers and promotions (you can opt out at any time).
• Legal Compliance: Meeting regulatory compliance requirements.

New Casin Does not sell your data. However, in limited circumstances, certain information may be shared with specific third parties:

• Payment Providers: Only the information necessary to process transactions (e.g., Mobile Pay, Nagad).
• Identity Verification Services: Registered verification agencies to complete the KYC process.
• Legal Authorities: Mandatory disclosure under court order or active investigation.
• Security Partners: For fraud prevention and cybersecurity purposes.

All third parties are required to operate under strict confidentiality agreements and may not use your data for their own purposes.

New Casin Uses industry-leading technology to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall: A multi-layered firewall system to prevent unauthorized access.
• 24/7 Monitoring: Servers and networks are monitored around the clock.
• Password Hashing: Passwords are never stored in plain text.
• Two-Factor Verification: Additional verification required for suspicious login attempts.
• Regular Security Audits: Regular security audits conducted by independent experts.

That said, no system on the internet is 100% secure. Please keep your password confidential and avoid logging in on unfamiliar devices.

Cookies are small text files stored in your browser. New Casin Uses the following cookies:

These cookies are essential for keeping you logged in, maintaining security, and enabling core site functionality.

To remember your language, theme, and other preferences. The site will still work without these, but your settings won't be saved.

To understand which parts of the site are used most. This data is fully anonymous and is used solely to improve our service.

We don't hold on to data longer than necessary. Our general policy is:

• Active Account Information: Retained for as long as your account remains active.
• Transaction Records: Up to 5 years where legally required.
• KYC Documents: Up to 3 years after account closure.
• Support Conversations: 2 years after resolution.
• Analytics Data: 1 year in anonymized form.

If you request account deletion, all data — except what we are legally required to retain — will be removed within the designated timeframe.

New CasinAs a member, you have full control over your own data:

To exercise any of these rights, email us at support@newcasin.com or reach out via live chat. Requests are typically processed within 30 business days.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@newcasin.com
• Live Chat: Click the chat icon in the bottom-right corner of the site.
• Response Time: Usually within 24 hours.

We take all complaints seriously and work to resolve them promptly. Your privacy matters greatly to us.